Privacy Policy
How we collect, use, and protect your personal information
1. Introduction
At Premier League Prediction Bot ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, process, and share your information when you use our website, mobile applications, and services (collectively, the "Service").
Please read this Privacy Policy carefully to understand our practices regarding your personal data. By using our Service, you acknowledge that you have read and understood this Privacy Policy.
2. Information We Collect
We collect several types of information from and about users of our Service:
2.1 Information You Provide to Us
- Account Information: When you register for an account, we collect your username, email address, and password.
- Profile Information: Any additional information you choose to add to your profile, such as display name or profile picture.
- Payment Information: When you subscribe to our premium service, we collect payment details. Note that full payment card details are processed by our payment processors (e.g., Stripe) and we do not store complete payment card information on our servers.
- Communications: Information you provide when you contact our support team or communicate with us in any way.
- Preferences: Your preference settings, including notification settings and which teams you follow.
- Affiliate Information: If you join our affiliate program, we collect additional information such as your payment details for commission payments.
2.2 Information We Collect Automatically
- Usage Data: Information about how you use our Service, such as the predictions you view, features you access, and time spent on the platform.
- Device Information: Information about the device you use to access our Service, including device type, operating system, browser type, and IP address.
- Cookies and Similar Technologies: We use cookies and similar tracking technologies to track activity on our Service and hold certain information. See our Cookie Policy section below for more details.
- Log Data: Our servers automatically record information when you use our Service, including your IP address, browser type, referring/exit pages, and timestamps.
3. How We Use Your Information
We use the information we collect for various purposes, including:
Purpose | Types of Data Used | Legal Basis |
---|---|---|
Providing and maintaining our Service | Account information, Profile information, Usage data, Device information | Performance of a contract |
Processing payments and managing subscriptions | Account information, Payment information | Performance of a contract |
Personalizing your experience | Preferences, Usage data | Legitimate interests |
Communicating with you | Account information, Communications | Performance of a contract, Legitimate interests |
Improving our Service | Usage data, Device information, Log data | Legitimate interests |
Security and fraud prevention | Account information, IP address, Device information | Legitimate interests, Legal obligation |
Managing our affiliate program | Account information, Affiliate information | Performance of a contract |
Marketing our services | Account information, Usage data | Consent, Legitimate interests |
4. How We Share Your Information
We may share your personal information in the following situations:
- Service Providers: We share your information with third-party vendors, service providers, and contractors who perform services for us or on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
- Affiliates: If you came to our Service through our affiliate program, we may share information about your subscription with the affiliate who referred you for commission calculation purposes.
- Business Transfers: If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
- Protection of Rights: We may disclose your information to protect and defend our rights, property, or safety; our users; or others.
We do not sell your personal information to third parties.
5. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.
If you request deletion of your account, we will delete your personal information, except for information that we are required to retain for legal, accounting, or compliance purposes.
6. Data Security
We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Your account is protected by a password. We urge you to use a strong, unique password and to keep it confidential.
7. Your Data Protection Rights
Depending on your location, you may have the following data protection rights:
- Access: You have the right to request copies of your personal information.
- Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Erasure: You have the right to request that we erase your personal information, under certain conditions.
- Restriction: You have the right to request that we restrict the processing of your personal information, under certain conditions.
- Object: You have the right to object to our processing of your personal information, under certain conditions.
- Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.
- Withdraw Consent: If we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us at privacy@premierleaguepredictor.com. We may need to verify your identity before responding to your request.
8. Cookie Policy
Cookies are small text files that are placed on your device when you visit our website. We use cookies and similar tracking technologies to track activity on our Service and hold certain information.
8.1 Types of Cookies We Use
- Essential Cookies: These cookies are necessary for the website to function properly and cannot be switched off in our systems. They are usually set in response to actions made by you, such as setting your privacy preferences, logging in, or filling in forms.
- Analytical/Performance Cookies: These cookies allow us to recognize and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works.
- Functional Cookies: These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.
- Targeting Cookies: These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant advertisements on other sites.
8.2 Third-Party Cookies
In addition to our own cookies, we may also use various third-party cookies to report usage statistics of the Service and deliver advertisements on and through the Service. These include:
- Google Analytics: To analyze how users use our Service.
- Stripe: For processing payments.
- FirstPromoter: For our affiliate program tracking.
8.3 Managing Cookies
Most web browsers allow you to control cookies through their settings preferences. However, if you limit the ability of websites to set cookies, you may worsen your overall user experience and/or lose access to certain features of our Service.
9. Children's Privacy
Our Service is not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take necessary actions.
10. International Data Transfers
Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.
If you are located outside the United Kingdom and choose to provide information to us, please note that we transfer the data, including personal data, to the United Kingdom and process it there.
By submitting your information, you consent to this transfer. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy, and no transfer of your personal information will take place to an organization or a country unless there are adequate controls in place, including the security of your data and other personal information.
11. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: privacy@premierleaguepredictor.com
- By visiting the contact page on our website
If you have a data protection concern that we have not addressed satisfactorily, you may contact your local data protection authority.